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Very pleased with the overall experience. Great customer service. Impressive selection of vehicles at a fair price.
This was the best car purchasing experience I've (we've) ever had. The agent we were working with ("Austin") was top class all the way. He was so laid back, NOT pushy, was concerned, worked to get us the best deal, and answered every single question I had. And if he couldn't answer a question, he found out the answer and let me know. He and other (staff) were all so nice. The vibe at Heritage was very calming and laid back. Other times I've bought a car was stressful and a lot of high pressure. Not here. This was the first time I chose a car FIRST (through CarFax) and then drove to where the car was being sold and I have to say, it was much easier than I expected. Best experience!
Fantastic experience! Rodney contacted us promptly about the car we were interested in and was extremely helpful about setting up a chance to test-drive it. He went out of his way to help us get all the paperwork squared away as quickly as possible and even stayed late to sort out the closing on the vehicle so we could drive away today! No pressure, no "wheeling and dealing", just great service with a smile so bright it shone through the masks.
Chase and ms toni took very good care of me and my mother even through our hiccups I really appreciate their business!
Toni was so helpful! Initially I came to look at one car, it wasn’t quite what I wanted and we found a different one I loved! Fair price. No pushy sales stuff. Feel great about the purchase. Highly recommend you check out Heritage Motors and ask for Toni!